Refund policy

We want you to feel confident when shopping with us. If something isn’t right, we’re here to help.

Return Window

You may request a return within 14 days of receiving your order.

Eligibility Requirements

To qualify for a return, items must be:

  • Unworn and unwashed
  • In original condition
  • With all tags and packaging intact

Returns may be refused if items do not meet these requirements.

Refunds, Exchanges & Store Credit

Depending on the situation, we offer:

  • Refunds to the original payment method
  • Exchanges for another size or product
  • Store credit

We will assess each request and guide you through the appropriate next step.

Return Shipping Costs

Return shipping is typically paid by the customer, unless:

  • You received the wrong item, or
  • The item arrived damaged

Refunds are processed within 5–10 business days after we receive and inspect the returned item.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, please contact us within 48 hours.
Provide your order number and clear photos so we can resolve the issue with priority.